Hotel Neo Gubeng by Aston
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1 night
1 room, 2 adults, 0 children
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Hotel Neo Gubeng by Aston
Jl. Jawa No.17-19, Gubeng, Kec. Gubeng, Gubeng Subdistrict, 60295 Gubeng, Surabaya, East Java, Indonesia
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We Price Match
Highlights
Great views
Excellent service
Free parking
Ideal locationAmenities
Spa
Public parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Restaurant
Airport drop-off
Conference room
All amenities
Property Description
With a stay at Hotel Neo Gubeng - Surabaya by ASTON, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Balai Pemuda. This hotel is 0.8 mi (1.3 km) from Submarine Monument and 1 mi (1.5 km) from Grand City Surabaya.
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8.7/10
A nice hotel..friendly staff and very helpful.
Food was good and very reasonable priced
All 90 reviews
Surroundings
Airport: Juanda International Airport
(18.5 km)
Train: Surabaya Gubeng Train Station
(1.2 km)
Train: Wonokromo
(4.9 km)
Landmarks: Taman Lansia
(310m)
Landmarks: Taman Keputran
(470m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Family Room
2 Queen bed
43m² | Floor: 3,5
Has window
Non-smoking
Daily housekeeping
Check Availability
4
Standard Room
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
7
Superior Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
Guest Reviews
8.7/10
Very Good
90 reviews
This property hasn't received any negative reviews in the past 2 years.
- Cleanliness8.8
- Amenities8.4
- Location8.7
- Service8.9
Average for similar properties in Gubeng
Review summary
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Strategic location: Proximity to Plaza Surabaya, train stations, restaurants, and minimarkets; convenient for exploring Surabaya.(based on 14 reviews)
commonelephant
October 13, 2025
Hotel close to the airport. Convenient in that way. Didn't try the breakfast but good cafes in the area. All fine with the room, shower and bed were nice, though the hotel is not the newest which shows in some ways. Front desk was friendly but English limited if you attempt to go beyond the basic exchanges. On the whole, fine for the price.
Anonymous User
September 15, 2025
A nice hotel..friendly staff and very helpful.
Food was good and very reasonable priced
Anonymous User
December 7, 2024
Good hotel.. strategic and very clean 😁😁
Mr. Chin Best
July 28, 2024
if you’re looking to stay you can consider this hotel to be one of your choice because this hotel for sure can be one of the best options. Also, you can choose this hotel if you want to stay
Anonymous User
December 4, 2024
The towel has a bad smell and the color disgraded although everyday already exchange by a new one. I think the all in one soap and shampoo must be change for another product, i just dont like the after bath feeling when i used that soap.
Maggie A
January 30, 2024
Small but mighty....yellowish toilet & no blackout curtain, but the AC was cold enough for us, the shower works perfect & the water pressure strong enough. Quite large for us. Great idea to provide all-you-can- have welcome drinks and water dispenser on each floor....close to train station & a few minimarkets
Azhar Aditya Rahman
August 13, 2024
Very close to Tunjungan area, lots of good place to shop and eat. Facility wise, it's okay. Can tell that the building is aged, but the staffs are friendly and helpful. Had like a small sofa-ish in the room that an extra person can use to rest. Good experience!
Kim12
August 26, 2025
Over all ok
Services & Amenities
Most popular business facilities
Spa
Additional charge
Public parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Spa
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business services
Multi-function room
Conference room
Additional charge
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages spoken
English
Indonesian
Food & drink
Alcohol-free rooms (on request)
Room service
Halal meals provided
Public areas
No smoking in public areas
Smoking area
Health & wellness
Spa
Additional charge
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2014
- Number of Rooms: 56
Phone:+62-31-5018999
Email:gubenginfo@neohotels.com
With a stay at Hotel Neo Gubeng - Surabaya by ASTON, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Balai Pemuda. This hotel is 0.8 mi (1.3 km) from Submarine Monument and 1 mi (1.5 km) from Grand City Surabaya.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Coffeeology, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 58 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Coffeeology, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 58 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What’s the cancellation policy at Hotel Neo Gubeng by Aston?
The cancellation policy at Hotel Neo Gubeng by Aston depends on your room type and booking terms.What’s the cancellation policy at Hotel Neo Gubeng by Aston?
What are the check-in and check-out times at Hotel Neo Gubeng by Aston?
Check-in at Hotel Neo Gubeng by Aston starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Hotel Neo Gubeng by Aston?
Is breakfast available at Hotel Neo Gubeng by Aston?
No, Hotel Neo Gubeng by Aston doesn't provide breakfast. Is breakfast available at Hotel Neo Gubeng by Aston?
Are pets allowed at Hotel Neo Gubeng by Aston?
No, pets are not allowed at Hotel Neo Gubeng by Aston.Are pets allowed at Hotel Neo Gubeng by Aston?
How do I get to Hotel Neo Gubeng by Aston from the nearest airport?
The nearest airport is Juanda International Airport, located about about 37 mins from hotel by car (18.5 km) away.How do I get to Hotel Neo Gubeng by Aston from the nearest airport?
Does Hotel Neo Gubeng by Aston offer airport transfer services?
Yes, Hotel Neo Gubeng by Aston offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Hotel Neo Gubeng by Aston offer airport transfer services?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 19.82KM |
| Nearest Train Station | Surabaya Gubeng Train Station |
| Distance to Train Station | 1.22KM |
| Average Price From | MXN892 |
| Hotel Star Rating | 3 |